RMA Request

All goods being returned require a RMA number, this will be issued upon completion of this form.

RMA numbers must be clearly marked on any returned items and all correspondance.

Please select relevant department:

Repair & Service - TRADE- For SMG customers requesting returns for repair or service. Proof or purchase will be required.

Repair & Service - END USER - For non-SMG customers requesting returns for a non-warranty repair or service. 

Credit - Trade customers only. For SMG customers requesting to return an item purchased from SMG for credit. SMG invoice number will be required.


Please contact your account manager for any 'non-standard' return issues.