Your company account is blocked and you cannot place orders. If you have questions, please contact your company administrator.

Terms and Conditions

Before submitting an order we recommend that you read and understand our terms below. When you submit an order you are entering into a contract with us and you may be bound by these terms along with those on the Orders and Returns page.  We take the protection of your personal data very seriously, please also read our Privacy Policy

Special offers and discounts

Products listed as Special Offers are not eligible for additional discounts using voucher or offer codes unless otherwise specified. Voucher and discount codes can be entered whilst viewing your shopping cart or at the checkout. The discounted amount and description will be shown in your shopping cart and on your order receipt. To keep up to date with all the latest special offers, join us on Facebook, Follow us on Twitter or sign up to our newsletter.

Credit Card Security

Active Outlet operates a secure site for card payments. Card payments are processed via SagePay who undertake card security validation checks and authorisation from the card issuer. If selected at checkout, Sagepay will also store your credit card details securely for faster checkout on future orders. Active Outlet does not receive or store your card details at any time whilst using this site.

General Terms

Prices are shown in GBP and are inclusive of the standard current rate of VAT unless indicated otherwise. If your delivery address is outside the European Union (EU) then your sales tax will be zero. Any customs or import duties levied once the package reaches your country will be your responsibility.

We take every effort to ensure that the price, images, description and specification of our products are correct. 

A confirmation email is sent only to confirm your order has been received. A contract will be formed when payment has been made, your order processed, invoiced and dispatched. We reserve the right to refuse any order and to make changes to our website, policies, and terms at any time, without notice.